--- title: Ecommerce packaging tips that will please your customers! description: Ecommerce packaging tips (utilizing custom packaging and custom boxes). Utilize excellent custom designed box for creative eCommerce packaging custom boxes image: https://www.ashtonne.com/hubfs/eCommerce/Opening%20xmas%20gift.jpg --- [![ashtonne packaging company](https://www.ashtonne.com/hs-fs/hubfs/Logos/ashtonne_logo.png?width=328&height=112&name=ashtonne_logo.png "ashtonne packaging company")](https://ashtonne.com/) [Request More Information ](https://www.ashtonne.com/surveys/creative-packaging-ideas-and-solutions) [877-522-6937](tel:8775226937)   × # Ecommerce packaging tips that will please your customers! - [** ](https://www.facebook.com/AshtonnePackaging/) - [** ](https://www.twitter.com/Ashtonne_pkg) - [** ](http://pinterest.com/ashtonne8775226937/) - [** ](https://www.linkedin.com/company/11170776) - [** ](https://www.youtube.com/channel/UCpVPPbg_6lPaoNol_G6PuPQ) ![Ecommerce packaging tips that will please your customers!](https://www.ashtonne.com/hubfs/eCommerce/Opening%20xmas%20gift.jpg) ** [Bill Madl](https://www.ashtonne.com/blog/author/bill-madl) ** Posted on August 08, 2019 | Updated on May 22, 2023 **![Ecommerce packaging, creative packaging, innovative packaging,from a packaging partner using unique product solutions](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/e-commerce.jpg?width=207&height=173&name=e-commerce.jpg)** **Ecommerce packing tips that will please customers (utilizing creative packaging, custom-designed packaging, and custom boxes)** inShare **ARTICLE** **DECEMBER 29, 2016 • By **[**ARMANDO ROGGIO**](http://www.practicalecommerce.com/author/armando-roggio)**  re-posted January** 05, 2017 by [Bill Madl](https://www.ashtonne.com/blog/author/bill-madl)   An online retail transaction is complete only when the product shipment arrives safely at the customer’s door. No amount of website design, creative marketing, and friendly personnel will matter to your customer if that customer’s order shows up mangled and broken. How Internet merchants pack orders will impact their customers’ buying experience. Taking the time and investing the money to properly pack an order before handing it over to a carrier like FedEx, UPS, or the United States Postal Service can save your business money (in the form of returns and refunds) and encourage loyal customers. ## **Think about Your CUSTOM PACKAGING Products** As a general rule, your product package — the bag, pouch or box you’re sending to your customer — should be able to survive a four-foot drop. Imagine holding your box about four feet above a hard concrete floor and letting it go. Boom! If you’ve ever seen the maze of conveyor belts and the army of human package handlers at just about any carrier’s sorting facility, you can understand how the occasional box will take a tumble. The unique and specific products that you sell and the ship will determine how carefully you’ll need to pack to pass this four-foot drop test. For example, if your online store sells t-shirts, you can quite safely pack orders in durable plastic bags without any filler or padding. But if you sell glass figurines, you’ll need [significantly more cushioning](https://www.ashtonne.com/custom-designed-packaging-the-glass-and-fragile-item-industry). Please[ click here](http://www.practicalecommerce.com/Ecommerce-Packing-Tips-That-Will-Please-Customers) to read the rest of the article and help understand more about [ecommerce product launch.](https://www.ashtonne.com/blog/three-reasons-ecommerce-product-launches-fizzle)  At [Ashtonne Packaging,](https://www.ashtonne.com/) we agree that taking the time to understand your entire [supply chain](https://www.ashtonne.com/blog/benefits-of-a-packaging-partner-in-your-supply-chain), properly custom design your product packaging, identifying the right materials, and working with a[ knowledgeable company](https://www.ashtonne.com/creative-packaging-and-unique-product-solutions) that is your packaging partner, will: 1) preserve the integrity of your products 2) help delivery performance 3) protect your business reputation, especially if you are a start-up or [small business](https://www.ashtonne.com/services/custom-designed-packaging-for-businesses) 4) eliminate wasted time and energies 5) save cost and 6) generate repeat sales! If your company values the same and would like to collaborate with a [local packaging company near me ](https://www.ashtonne.com/)that can help solve your packaging challenges, in every aspect of your supply chain, please [contact us today ](https://www.ashtonne.com/surveys/creative-packaging-ideas-and-solutions)or call us at [877-522-6937](tel:877-522-6937) and see how Ashtonne Packaging can help!  **Founded in 2007, [Ashtonne Packaging](https://www.ashtonne.com/custom-designed-creative-packaging-solutions) we have over 14 years of experience helping customers find unique product solutions for their packaging needs while allowing our customers to have a memorable unboxing experience with their [eCommerce Product Launch.](https://www.ashtonne.com/blog/ecommerce-product-launch-packaging-your-product)** ** [Learn more](https://www.ashtonne.com/custom-designed-creative-packaging-solutions?hsLeadFlowPreview=665997) or schedule a meeting with our packaging experts!** [![    Contact Us](https://no-cache.hubspot.com/cta/default/5108155/2cd96a44-0ce6-4705-b635-7aa158274279.png)](https://cta-redirect.hubspot.com/cta/redirect/5108155/2cd96a44-0ce6-4705-b635-7aa158274279) **Below is a sampling of what we offer our customers;** - [*Custom Designed Shipping Boxes for ecommerce*](https://www.ashtonne.com/services/custom-designed-packaging-services) - [*Custom Designed Retail Packaging*](https://www.ashtonne.com/services/custom-designed-packaging-services) - [*POP Displays*](https://www.ashtonne.com/retail-and-shelf-ready-packaging) - [*Litho-laminated Containers*](https://www.ashtonne.com/retail-and-shelf-ready-packaging) - [*Custom Packaging Design*](https://www.ashtonne.com/services/custom-designed-packaging-services) - [*Contract Packaging / Fulfillment*](https://www.ashtonne.com/services/custom-packaging-product-fulfillment) - [*Plastic & Foam Packaging*](https://www.ashtonne.com/services/custom-packaging-product-fulfillment) - [*Packaging Supplies*](https://www.ashtonne.com/packaging-supplies-ashtonne-packaging) - [*Plain and Printed Stock Boxes*](https://packaging.ashtonne.com/custom-printed-stock-boxes) - [*Wholesale Shipping Supplies*](https://www.ashtonne.com/packaging-supplies-ashtonne-packaging) - [*Inventory Management*](https://www.ashtonne.com/services/custom-packaging-product-fulfillment) - [*Unique Packaging Solutions*](https://www.ashtonne.com/services/custom-designed-packaging-services)   ** **Tags:** [ecommerce](https://www.ashtonne.com/blog/tag/ecommerce), [unboxing experience](https://www.ashtonne.com/blog/tag/unboxing-experience), [custom packaging](https://www.ashtonne.com/blog/tag/custom-packaging), [packaging company](https://www.ashtonne.com/blog/tag/packaging-company), [custom packaging design](https://www.ashtonne.com/blog/tag/custom-packaging-design), [product packaging](https://www.ashtonne.com/blog/tag/product-packaging), [custom boxes](https://www.ashtonne.com/blog/tag/custom-boxes), [creative packaging](https://www.ashtonne.com/blog/tag/creative-packaging), [e-commerce](https://www.ashtonne.com/blog/tag/e-commerce), [branding](https://www.ashtonne.com/blog/tag/branding), [packaging partner](https://www.ashtonne.com/blog/tag/packaging-partner), [ecommerce packaging](https://www.ashtonne.com/blog/tag/ecommerce-packaging), [Brand packaging](https://www.ashtonne.com/blog/tag/brand-packaging), [innovative packaging](https://www.ashtonne.com/blog/tag/innovative-packaging), [ecommerce packaging tips](https://www.ashtonne.com/blog/tag/ecommerce-packaging-tips) [« Back to Blog](https://www.ashtonne.com/blog) [![Ashtonne Author Bio Box-01](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne%20Author%20Bio%20Box-01.png?width=500&height=239&name=Ashtonne%20Author%20Bio%20Box-01.png "Ashtonne Author Bio Box-01")](https://www.ashtonne.com/about-bill-madl) #### Contact us using the form below or call us at [877-522-6937](tel:8775226937). ["Ashtonne Packaging has been our primary supplier of custom display products for several years. Their creative designers go above and beyond to quickly turn our ideas into physical samples, which helps ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner)[Bendon](https://www.bendonpub.com) secure a great deal of promotional sales. Once we go to production, Ashtonne always delivers high-quality and eye-catching display solutions which allow our products to stand out from the competition at retail. I can sincerely say that Ashtonne’s overall service is the best I have experienced in the 8 years I have been a buyer of corrugated products!" [Rachel Rabalais](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Bendon](https://www.bendonpub.com) Ashland, Ohio [“We have been buying boxes and using Ashtonne Packaging for years now. The prices have stayed very competitive and the VMI service really works in our favor. They come once a week to do inventory and I am never out of boxes.”](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Mike Buckingham II](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Lake Erie Frozen Foods](http://www.leffco.net/) Ashland, Ohio ["The Ashtonne Packaging team has been instrumental in our business. The Ashtonne Packaging Team was able to work with our design team seamlessly from creating final drawings, artwork, and material selection, through production. We have continued to rely on them for other print and packaging needs."](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Josh Wiesman, Co-Founder and CEO](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Smilo Baby Products ](https://www.smilobaby.com) ["We talked to plenty of packaging people, and we tried to do that early on...I think we could go to a number of different companies that could deliver on budget and on time...But it was the level of detail and the craftmanship that you get at Ashtonne Packaging that I haven’t seen before.” ](https://www.smilobaby.com) [Keith Tritschler](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Smilo Baby Products](https://www.smilobaby.com) ["Ashtonne Packaging brought in several prototypes of a four-pack carrying carton for my approval… their designs met my specifications for functionality and attractive design… and they delivered on time, with quick turn-a-round!” ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Doug Reynolds, Co-Founder and CEO](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Uniontown Brewing](https://www.uniontownbrewing.com) Ashland, OHIO [Working with Ashtonne Packaging was a dream. As a new business, we rely on business partners and vendors not just for their service, but for the experience and education they offer. Rich and the Ashtonne Packaging team were super knowledgeable, flexible, and patient. I also appreciated their willingness to work with low volumes (critical for new products) and that they have the capacity to handle so much more as we grow. They also provided some thoughts on our business outside of packaging showing that they were focused not just with their piece of the puzzle, but interested in supporting our all-around growth. And perhaps most importantly, our launch packaging was gorgeous and we get rave reviews from our customers on it! ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Adiya Dixon, Founder](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Yubi Beauty](https://www.loveyubi.com) Powell, Ohio ["We continue to look for new ways to get in front of the consumer and are leveraging off-shelf displays more than ever before to achieve this objective. John Baxter and the team at ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner)[Ashtonne Packaging](https://www.ashtonne.com) continue to deliver innovative display solutions that provide the flexibility and quality we need." [Tim McNamara, VP of Marketing- Perio, Inc](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Barbasol](https://www.barbasol.com) Ashland, Ohio ["We appreciate Ashtonne Packaging's keen packaging insights, and design expertise that have vastly improved our e-commerce packaging for both our own ecommerce business, and our Amazon business." ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [John Domurad](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Lenox](https://www.lenox.com) ["I'm very happy with how smoothly the process went with Ashtonne Packaging. They are very helpful, the pricing is competitive, and the design team has been great."](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Mike Nash](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [SPX Brands](https://solarxeyewear.com/) [“Ashtonne Packaging worked with us for many months until we had the perfect packaging for our product. They went above and beyond every step of the way, and we are very happy with the final results. I’d highly recommend them, especially for those looking for quality packaging Made in the USA.” ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Michael C. Rice, Inventor/Founder/Co-CEO ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Gripknife LLC](https://www.gripknife.com) [“Before we installed the automation equipment from Ashtonne Packaging, we would need twenty to twenty-five employees to produce about 2,000 packages. On typical days, six workers would produce 750 units . Now just four employees can produce 800 units. It has completely exceeded our expectations.”](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Eric Wentworth](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Fin Fur Feather Outfitters](https://www.finfeatherfur.com) ["I want you to know that I receive amazing feedback daily, from customers and fellow business owners, on the quality and style of your packaging. You knocked our packaging out of the park and I am truly grateful. You will be hearing from me soon with another order. Until then, keep doing great things!"](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Heather Chabino, Co-Owner](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Hob Nob Candles](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) ["Regarding the Skullmate Hanger Project, we and our client have been thrilled with how it turned out and how it functions". ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Emily Miller, Owner](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Inspire Design](https://www.inspiredesignco.com) [“We talked to plenty of packaging people, and we tried to do that early on...I think we could go to a number of different companies that could deliver on budget and on time… But it was the level of detail and the craftsmanship that you get at Ashtonne Packaging that I haven’t seen before.” ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Keith Tritschler](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Smilo Baby Products](https://www.smilo.com) [" Thank you for being such a dependable supplier to us. It's nice not to have people I don't have to worry about". ](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [J. Howard](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [J-Lenco, Inc](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) ["We can tell you that the first batch that was sent to REI sold out around Thanksgiving, good and bad problem. The distributor has sent a second batch to REI and we are waiting for the product to activate on the site again. It was cool walking into our local store and seeing the product on the shelves/peg board".](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Brad Kenemuth](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [The Liftie](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Regarding the Tasting Board Retail Kit Project, Matt Snyder said: "Whoa! Mind blown! That is incredible! I love it! Cheers!"](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Matt Snyder](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Founder](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) ["As a consumer-facing brand, we really value a customer's first impression of our product in-store. When we expanded into a larger retailer, we looked to Ashtonne for help designing a custom display to showcase our alcohol infusion kits. The team at Ashtonne listened to our needs and quickly came up with a creative way to show our products. Everyone we worked with at Ashtonne was flexible and offered solutions for pricing that worked within our budget. As a result of using the display stands, our product is selling faster than accounts that do not have a display case!"](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [John Feller, co-Founder](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) [Aged and Infused](https://www.ashtonne.com/customer-testimonials-of-packaging-partner) ![Ashtonne Packaging](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/ashtonne_logo_white.png?width=328&height=112&name=ashtonne_logo_white.png) 1235 Jacobson Ave, Ashland, OH, 44805 Toll-Free: [877-522-6937](tel:877-522-6937) Fax: [877-292-5660](tel:877-292-5660) Follow Us: [![Linkedin](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/linkedin-512.png?width=50&height=50&name=linkedin-512.png)      ](https://www.linkedin.com/company/11170776)  [![Facebook](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/fb-f-logo__blue_100.png?width=50&height=50&name=fb-f-logo__blue_100.png)      ](https://www.facebook.com/AshtonnePackaging/) [![Twitter](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/twitter_logo_transparent.png?width=55&height=55&name=twitter_logo_transparent.png)](https://twitter.com/Ashtonne_pkg)      [![Youtube](https://www.ashtonne.com/hs-fs/hubfs/Ashtonne_Packaging_December2018/images/youtube_2.png?width=55&height=55&name=youtube_2.png)](https://www.youtube.com/playlist?list=PLvH14R6_JrMsTINzuWseni4dUfcHsJezO)      [![Pinterest](https://www.ashtonne.com/hs-fs/hubfs/pinterest-logo%202.png?width=89&name=pinterest-logo%202.png)](https://www.pinterest.com/ashtonne8775226937/)[![Instagram hi-res](https://www.ashtonne.com/hs-fs/hubfs/Instagram%20hi-res.png?width=93&name=Instagram%20hi-res.png)](https://www.instagram.com/ashtonnepackaging/) Digital Marketing Powered by Bryan Media and Bill Madl [![blue-seal-200-42-bbb-235829533 copy](https://www.ashtonne.com/hs-fs/hubfs/blue-seal-200-42-bbb-235829533%20copy.png?width=200&height=42&name=blue-seal-200-42-bbb-235829533%20copy.png)](https://www.bbb.org/us/oh/ashland/profile/packaging-design-and-development/ashtonne-packaging-inc-0272-235829533/#sealclick)   Copyright © 2018 Ashtonne Packaging. 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